terms of service & privacy policy
terms of service
this website is operated by jnr.life pty ltd (abn 46 606 403 669) ("jnr.life")
(domain name = www.jnrlife.com = “the website”)
throughout the site, the terms “we”, “us” and “our” refer to jnr.life. acceptance of terms & conditions by using this website, and in consideration of us providing you with access to this website, you agree to the following terms and conditions, which, together with any terms, notices or policies referenced here, (collectively referred to as “terms”) govern your access to and use of this website and any services provided in connection with this website. please read these terms carefully before accessing or using our website. if you do not agree to all the terms, then you may not access the website or use any service
online store terms
by agreeing to these terms of service, you represent that you are at least the age of majority in your place of residence, or that you are the age of majority in your place of residence and you have given us your consent to allow any of your minor dependents to use this site. you may not use our products for any illegal or unauthorized purpose nor may you, in the use of the service, violate any laws in your jurisdiction (including but not limited to copyright laws). you must not transmit any worms or viruses or any code of a destructive nature. a breach or violation of any of the terms will result in an immediate termination of your services.
general conditions
we reserve the right to refuse service to anyone for any reason at any time. you understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. credit card information is always encrypted during transfer over networks. you agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service, use of the service, or access to the service or any contact on the website through which the service is provided, without express written permission by us. the headings used in this agreement are included for convenience only and will not limit or otherwise affect these terms.
purchase for personal use only
you may purchase jnr.life products for personal use only and not with the intention of resale. by placing your order, you are certifying that you are purchasing products for personal use only and not for resale. we reserve the right to refuse orders for any reason without explanation.
accuracy, completeness and timeliness of information
we are not responsible if information made available on this site is not accurate, complete or current. the material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. any reliance on the material on this site is at your own risk. this site may contain certain historical information. historical information, necessarily, is not current and is provided for your reference only. we reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. you agree that it is your responsibility to monitor changes to our site.
products & pricing
prices shown are in australian dollars and include gst where applicable. prices may not include delivery and handling charges. you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to and payment of these may be necessary to release your order from customs on arrival. our range of products offered for sale via the website are subject to change without notice. all descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. we reserve the right to discontinue any product at any time. any offer for any product or service made on this site is void where prohibited. we do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.
we cannot guarantee that your computer monitor's display of any colour will be accurate. we reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. we may exercise this right on a case-by-case basis.
accuracy of billing and account information
we reserve the right to refuse any order you place with us. we may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. these restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. in the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. we reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. you agree to provide current, complete and accurate purchase and account information for all purchases made at our store. you agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
nothing in these conditions of sale is intended to exclude, restrict or modify any statutory obligation of jnr.life implied by the goods act, 1958.
intellectual property
jnr.life and its associated logos are trade marks of jnr.life ("trade marks"). all material on this website, including the text, information, graphics, photographs, logos, design, layout, downloads, pricing, products, and services ("content") is owned by or licensed to us. you must not reproduce, transmit, adapt, distribute, sell, modify, publish or store content or trade marks for any purpose other than with our prior written consent, or as permitted by law. all our rights are reserved. trade marks used on this website to describe third parties and their products are trade marks of those third parties.
third-party links
certain content, products and services available via our service may include materials from third-parties. third-party links on this site may direct you to third-party websites that are not affiliated with us. we are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. we are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
personal information
your submission of personal information to us through the website or any other communication is governed by our "privacy policy". by using this website, you agree to our privacy policy. you must not provide to us or make available by the website any images or personal information of another person unless you have their consent.
errors, inaccuracies and omissions
occasionally there may be information on our site or in the service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. we reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). we undertake no obligation to update, amend or clarify information in the service or on any related website, including without limitation, pricing information, except as required by law. no specified update or refresh date applied in the service or on any related website, should be taken to indicate that all information in the service or on any related website has been modified or updated.
prohibited uses
in addition to other prohibitions as set forth in the terms of service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the service or of any related website, other websites, or the internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the service or any related website, other websites, or the internet. we reserve the right to terminate your use of the service or any related website for violating any of the prohibited uses. you agree to indemnify, defend and hold harmless jnr.life and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these terms of service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
severability
in the event that any provision of these terms of service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these terms of service, such determination shall not affect the validity and enforceability of any other remaining provisions.
termination
the obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. these terms of service are effective unless and until terminated by either you or us. you may terminate these terms of service at any time by notifying us that you no longer wish to use our services, or when you cease using our site. if in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these terms of service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our services (or any part thereof).
entire agreement
the failure of us to exercise or enforce any right or provision of these terms of service shall not constitute a waiver of such right or provision. these terms of service and any policies or operating rules posted by us on this site or in respect to the service constitutes the entire agreement and understanding between you and us and govern your use of the service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the terms of service). any ambiguities in the interpretation of these terms of service shall not be construed against the drafting party.
governing law
this contract shall be governed by and construed in accordance with the law in effect in the state of victoria and by entering into contract both parties are accepting the jurisdiction of the courts of the state of victoria in relation to any dispute between them.
changes to terms of service
you can review the most current version of the terms of service at any time at this page. we reserve the right, at our sole discretion, to update, change or replace any part of these terms of service by posting updates and changes to our website. it is your responsibility to check our website periodically for changes. your continued use of or access to our website or the service following the posting of any changes to these terms of service constitutes acceptance of those changes.
privacy & security
jnr.life owns and operates the website. we recognise the importance of safeguarding your personal information. your privacy is important to us and we want to manage your personal information in a professional and responsible manner. this privacy policy sets out how we will protect your privacy rights in the collection, storage, use and disclosure of your personal information.
our privacy policy is based on the 13 australian privacy principles (“apps”) introduced into the privacy act 1988 ("privacy act") by the privacy amendment (enhancing privacy protection) act 2012. the privacy act sets standards for the way we must deal with personal information by regulating; the way we collect your personal information; the way we use and disclose it; our data quality and security for storage of your personal information; our openness about our privacy policy; any direct marketing we conduct; your right of access and correction of your personal information; how we handle any privacy complaints; and any international transfer of information.
consent
when you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. if we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. if after you opt-in to our site registration or email, and you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by emailing us at hello@jnrlife.com
how we use collected information
we may collect and use user’s personal information for the following purposes; to improve customer service, to personalize user experience to improve our products and service to process payments to run a promotion, contest, survey or other site feature to send users information they agreed to receive about topics we think will be of interest to them, send periodic emails
sharing your personal information
we do not sell, trade, or rent users personal identification information to others. we may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. we may use third party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. we may share your information with these third parties for those limited purposes provided that you have given us your permission.
we may disclose your personal information if we are required by law to do so or if you violate our terms of service.
credit card information
we use an approved third party merchant to process all credit card payments. we do not store any of this credit card or billing information in our database, in sessions or in browser cookies.
cookies
we use cookies when someone logs on to our website, to maintain that log on, to retain log on information if requested, and for the service of our shopping bag. the jnr.life site uses cookies to keep track of how often you visit our site, the contents of your shopping cart, previous purchases, and to deliver content that best meets your preferences and interests, so as to best meet the expectations of customer service and benefit. we do not use cookies to track your internet activity before or after you leave jnr.life. the use of cookies is common practice, however should you require any further information, please contact hello@jnrlife.com
age of consent
by agreeing to these terms, you represent that you are at least the age of majority in your state or province of residence. you are responsible for maintaining the confidentiality of any account or password and for restricting access to your computer and other devices, and you agree to accept responsibility for all activities that occur from your computer or other devices or under your account or password, including all activities of your minor dependents
changes to our privacy policy
we reserve the right to modify this privacy policy at any time, so please review it frequently. changes and clarifications will take effect immediately upon their posting on the website. if we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. if our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
questions and contact information
if you would like to access, correct, amend or delete any personal information we have about you, or simply want more information, please email us at hello@jnrlife.com